Frequently Asked Questions
Get the answers you need to elevate your performance.
How long does shipping take within the European Union?
Standard shipping typically takes 3-5 business days depending on your location. We use reliable courier services to ensure your high-performance gear arrives safely and promptly.
What is your return policy for swimwear and equipment?
We offer a 30-day return policy for all unused products in their original packaging with tags attached. For hygiene reasons, swimwear must be tried on over undergarments and have the protective liner intact.
How do I choose the correct size for a TYR wetsuit?
We provide a comprehensive size guide on each product page. We recommend measuring your height, weight, and chest circumference to find the most accurate fit for competitive performance.
Are your products covered by a warranty?
Yes, all TYR EU products come with a one-year limited warranty against manufacturing defects. This does not cover damage caused by normal wear and tear, improper care, or chlorine exposure beyond standard usage.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and popular regional payment methods like Klarna and iDEAL for a seamless checkout experience.
How should I care for my competitive swimwear to ensure longevity?
To extend the life of your gear, rinse in cold, fresh water after every use and avoid machine washing or tumble drying. Lay flat to dry out of direct sunlight.